It alleges that cars equipped with cadillac cue have screens that are prone to delaminating and cracking creating a spider web appearance on the screen.
Cadillac cue screen cracked.
This does not include the several hours of installation charges on top of that.
Unfortunately the only way to fix this issue is to have the cue replaced.
Is the touchscreen park not working when you go to touch it.
Well you re probably facing the issue of a delaminated cue screen.
It was filed in the u s.
This lines up with a previous technical service bulletin tsb released by general motors and sent to cadillac dealers in december 2014 and august 2017 citing bubbled cracked or delaminated cue.
If you have cracking spider webbing scratches lost or erratic touch response all you need to do is replace the screen.
The class action lawsuit includes.
Cue screens delaminate crack and become unresponsive the cue infotainment system found in most 2013 2018 cadillac vehicles has a screen with major design and installation flaws resulting in bubbles cracks and an unresponsive interface.
The cadillac dealership is willing to repair it but it is 1 500 for the cue system because they can t replace just the screen.